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Vacation Rental Agreement Policies

Below you’ll discover quick answers to your questions regarding the policies and procedures upheld by Beach Vacations, LLC. In developing these policies, Beach Vacations considers the needs and comfort of all guests with hopes of making each stay in our rental properties a positive experience for everyone. We strive to provide the best in customer service and vacation experience. These policies help to ensure that you will enjoy every minute of your stay in any of our vacation rentals across the Myrtle Beach Grand Strand area. For more information, please complete an inquiry form on our Contact page.

Check in / Checkout:

Check in time is after 4:00 PM EST and check out time is before 10:00 AM EST. We cannot guarantee early check in or late check out requests. There will be a full day charge for unauthorized late check outs. All guests must be 21 years of age or older to check in.

A Security Deposit in the amount of $250 is required at check-in for every unit by way of cash or Credit/Debit Card. This amount will be refunded provided there is no damage or missing items from the unit. Credit/Debit Card authorizations may take up to 14 days to be released depending on card issuer. Pre-Paid cards are not accepted for this deposit.

Deposit and Payment Due Date:

  • An advance deposit equal to the first night’s stay will be taken upon booking for all vacation guests.
  • Your reservation’s remaining balance is due 14 days prior to your arrival date.
  • A deposit of $100.00 per person will be taken upon booking for all golf packages. Final payments for all golf package reservations are due 14 days prior to the arrival date of the stay and play package.
  • A valid photo I.D., as well as the credit card used to pay your deposit, will be required at check-in.

Methods of Payment:

Personal checks (that have fifteen (15) days to clear your bank), money orders, MasterCard, Visa, and Discover Card. Credit cards are excluded as methods of payment for monthly stays.

Taxes and Fees:

  • North Myrtle Beach and Myrtle Beach charge a Tax rate of 12%
  • The City of Myrtle Beach charges a Tax rate of 13%
  • There is a $17 Daily Resort Fee that covers use of property amenities, parking, and overall general property maintenance and upkeep.
  • Departure Housekeeping Fee
    • Studio – $90.00
    • 1 Bedroom – $100.00
    • 2 Bedroom – $125.00
    • 3 Bedroom / 2 Bathroom – $150.00
    • 3 Bedroom / 3 Bathroom – $175.00
    • 4 Bedroom – $250.00
  • Your Trip is Covered with a $39 Damage Waiver Fee. All reservations automatically include this fee. It is a non-refundable charge that covers up to $1,000 in reported instances of accidental or non-negligent damages. In addition, guests are not required to put down a security deposit at time of arrival.
  • Myrtle Beach Resort Guests ONLY: A $20.00 per week parking fee is charged at the Security Gate for entry into Myrtle Beach Resort (per vehicle). This fee is payable by credit/debit card only. Once payment is made the guests will receive a vehicle hang tag with their Unit Number and the beginning and ending dates of their stay. For monthly stays the fee is $20.00 per month (per vehicle).

Security Deposits:

All guests that opt out of the Damage Waiver Fee are required to leave a $100.00 security deposit with the front desk at check-in in the form of a MasterCard, Visa, or Discover imprint. This security deposit will be held by Beach Vacations, LLC  until you have departed and the unit is inspected for damage or any missing items. Cash security deposits will be refunded to you within 21 days provided all keys are returned to Beach Vacations, LLC, all telephone charges are paid, and nothing is damaged or missing from the unit.

Monthly stays require a $250 security deposit.

Property Regulations:

  • All units are non-smoking. There will be a $250.00 fine for evidence of smoking in any room.
  • Pets are not allowed, there will be a $250.00 fine for evidence of a pet in any room.
  • Motorcycles, RVs, trailers, large trucks, boats, buses and golf carts are not permitted in most properties. Most properties only allow passenger vehicles to be parked in standard guests parking areas. Please make sure that your vehicle meets the requirements of your specific property.
  • Click here for FAQ’s

Cancellation of Reservation:

  • The advance deposit is 100% refundable if a reservation is canceled up to 14 days prior to the scheduled arrival date.
  • Reservations canceled within 14 days of the arrival date can reallocate the advance deposit funds toward future dates within one year of the original stay dates. Please note that changes to the reservation will be subject to availability and any room rate differences.
  • Guests who do not arrive on their scheduled arrival date and fail to notify the resort of a change to their stay dates, therefore acknowledge forfeiture of advance deposit funds.
  • If a guest wishes to move their reservation, no extra charge will be made. Again, please note that changes to the reservation will be subject to availability and any rate differences.
  • For Monthly Rentals Only: All deposits are due at the time of booking. Full amount of the deposit is non-refundable. No changes to the dates of arrival are permitted within 30 days of arrival. Payment of full stay is required upon check in. There will be absolutely no refunds on early departures. Additional requirements for winter rentals do apply.

Hurricane Cancellation Policy:

  • If the Governor issues a mandatory evacuation, guests will receive a full refund.
  • If there is not an evacuation, guests can reallocate the advanced deposit to be used as the deposit toward different stay dates within 1 year of the original reservation.

House Parties:

Should a house party (chaperoned or un-chaperoned) occur, occupancy will be immediately terminated. Should a parent check into a rental and later leave students or minors, the students/minors will be evicted if BV finds it necessary to do so. No refund, including unused rental amounts, will be refunded.

The unit includes:

All furnishings required for normal living conditions. Rates include departure maid service & optional setup of linens. Linens are provided based on the number of paid occupants (monthly stays excluded). Pillows, bedspreads, and blankets are provided; however, these are for use as bedding on the beds only! You must bring your own blankets and towels for use on the beach, on the balcony, by the pool, etc. Units are set up for light housekeeping, including cooking and eating utensils.

Condominium parking is limited:

Parking is limited to a maximum of two (2) automobiles per unit. Some units have one (1) automobile space per unit. Parking of campers, boats, trailers, or commercial vehicles is strictly prohibited. Motorcycles are prohibited at most Beach Vacation rental properties.

Locked Closets:

Many homeowners have their personal property locked in a closet for their convenience. These areas are absolutely not included in this rental.

Upon Arrival:

Immediately notify the rental office of any missing or inoperative furnishings or equipment or any weak or unsafe conditions which may result in injury. Occupancy by you and/or your party shall be conclusive evidence that the unit is in satisfactory condition. During your stay, please promptly report any problems to our office so that our maintenance department might attend to them efficiently for your safety and comfort, and for that of future guests.

Keys:

Two (2) keys shall be issued to you at check-in. There will be a $10.00 deduction from your security deposit for each key not returned to our office at departure.

Repairs:

We cannot guarantee air conditioning or appliances. There will be no refund upon their failure. We try to keep these units in good working order. Our best will be done to have any malfunction repaired as quickly as possible.

Substitution:

In the event that an owner of a vacation rental unit elects to remove his/her property from our rental management responsibility, we will provide comparable accommodations or grant a full refund. We reserve the right to substitute suitable accommodations if circumstances require.

Agent / Maintenance:

Personnel are permitted to enter premises during normal working hours (8:00am-6:00pm) for the purpose of conducting necessary repairs and/or maintenance.

After Hours Lock-outs:

There is a $65.00 charge for all after hours lock out calls. The tenant will meet an agent at our office and pay upon arrival.

Do Not Disturb:

Your Health and Safety is of utmost importance, therefore, if the “Do Not Disturb” sign remains on your door for an extended period-of-time and we are unable to contact you, we may knock on your door and if no answer, enter your room to determine your well-being. Please understand it is not our intention to disturb guests during their vacation, however, we reserve the right to enter rooms to check on the safety and security of our guests and property as well as to perform maintenance and repairs.

Please Read:

Beach Vacations, LLC, as agent, or the owner of the individual villa rented, shall not be liable for any damages or injury to the tenant or to any other person, or damages to any property occurring on the premises or any part thereof, or in common areas thereof, and tenant agrees to hold the agent and owners harmless for any claims of damages, no matter how caused. The agent will not be held responsible for acts of theft, vandalism, or other damage to the guest’s personal property or vehicle.

By accepting this rental agreement as the guest, you agree to be responsible for any damage to the dwelling or grounds and to the furnishings which occur during your stay though act or negligence of you, your family, friends, or social guests, and adhere to all rules and regulations governing the property you occupy. You agree to surrender the property at the time and date specified in as good condition as it was at the beginning of your stay, except for reasonable wear and tear, act of God, and/or causes over which you have no control. If the unit is not left in satisfactory condition, you will be charged for repair and restoration to satisfactory condition, plus lost rents.

The guest certifies that he/she is at least 21 years of age & has read carefully the limitations on this villa by the owner and the agent as set forth in this agreement, including limitations on the number of persons permitted to occupy this villa and fully agrees to abide by such limitations.

All deposits and rents will be deposited in an interest-bearing escrow account with the interest accrued to the credit of Beach Vacations LLC.

Smoking and Pets are NOT permitted in the accommodations: if violated guest will be subject to immediate eviction and a $250.00 fine.

The guest certifies that he/she is at least 21 years of age. Photo Id required at Check-in.

Copyright Policy: All material contained within this website is the sole property of Beach Vacations, LLC and cannot be used, reproduced, copied or modified, in its entirety or in part, without prior consent by an authorized agent of Beach Vacations, LLC.

Please Note: Although every precaution has been taken, this information may contain errors. Beach Vacations reserves the right to make necessary changes or corrections that may be in place after the posting of this information has already occurred. Please check with the office upon reservation to receive updates as well as checking the website.

Our website and booking engine may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. Beach Vacations, LLC does not assume the responsibility or liability for any such inaccuracies, errors or omissions. We reserve the right to make changes, corrections, and/or improvements to our website and booking engine, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.

COVID-19 DISCLOSURE AND ASSUMPTION OF THE RISK

Coronavirus Disease 2019 (COVID-19) has been declared a worldwide pandemic by the World Health Organization and U.S. Centers for Disease Control and Prevention. COVID-19 spreads easily and is believed to spread in similar ways to influenza which may include: spreading through the air by coughing and sneezing; close personal contact, such as touching or shaking hands; and touching an object or surface with the virus on it, then touching your mouth, nose, or eyes. Spread is more likely when people are in close contact with one another (within 6 feet). As a result, federal, state and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people.

The owners and managers of The Litchfield Company have put into place certain preventative measures to reduce the spread of COVID-19; however, The Litchfield Company cannot guarantee that you, and the other members of your party (including minor children), will not become infected with COVID-19. Further, occupancy at any of The Litchfield Company properties and the enjoyment of common areas and amenities could increase your risk and those in your party of contracting COVID-19.

BY CONFIRMING YOUR RESERVATION AND OCCUPYING A BEACH HOUSE / CONDO RENTAL THROUGH THE LITCHFIELD COMPANY, YOU (ON BEHALF OF YOURSELF AND ALL MEMBERS OF YOUR PARTY, INCLUDING, WITHOUT LIMITATION, ALL MINOR CHILDREN), EXPRESSLY ACKNOWLEDGE AND AGREE THAT: (A) COVID-19 IS A CONTAGIOUS AND COMMUNICABLE DISEASE AND ALL MEMBERS OF YOUR PARTY VOLUNTARILY ASSUME THE RISK THAT YOU (AND ALL MEMBERS OF YOUR PARTY, INCLUDING MINOR CHILDREN) MAY BE EXPOSED TO, OR INFECTED BY, COVID-19 AS A RESULT OF OCCUPYING A BEACH HOUSE / CONDO RENTAL THROUGH THE LITCHFIELD COMPANY; (B) ANY SUCH EXPOSURE OR INFECTION MAY RESULT IN PERSONAL INJURY, ILLNESS, PERMANENT DISABILITY, AND/OR DEATH; AND (C) ALL MEMBERS OF YOUR PARTY HAVE BEEN, OR WILL BE, INFORMED OF THESE EXPOSURE AND CONTRACTION RISKS BY YOU AND THAT BY VIRTUE OF THEIR OCCUPANCY OF A BEACH HOUSE / CONDO RENTAL THROUGH THE LITCHFIELD COMPANY, ARRANGED BY AND THROUGH YOU, EXPRESSLY ASSUME THE SAME.